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Account deletion

You can delete your VoraMail account yourself at any time. This page explains how, and exactly what is removed.

Delete your account in the app

  1. Sign in and open Settings.
  2. Go to the Account tab.
  3. Choose Delete account and confirm.

Deletion happens right away. You’ll be signed out when it completes.

Deletion is permanent and cannot be undone. Before deleting, download or forward any emails you want to keep.

What gets deleted

  • Your VoraMail account and profile, including your avatar
  • All inboxes you own, and the email stored in them
  • Your domains and their DNS configuration in VoraMail (the records at your DNS provider are yours to remove)
  • Tracking data, Hot leads, follow-ups and scheduled emails
  • Team inbox memberships, assignments and internal notes
  • Payment requests and notifications

What we may keep

We may keep limited records where the law requires, such as invoices and payment records. Payment details held by Stripe are subject to Stripe’s own retention rules.

Subscriptions

Delete your account after cancelling any add-ons in Settings → Billing, or contact us if you’d like help making sure nothing renews.

Can’t sign in?

If you can’t access your account, first try resetting your password. If that doesn’t work, contact us from the email address on the account and we’ll help you delete it.

After deletion

Update your domain’s MX records if you move to another email provider, so new mail isn’t sent to VoraMail.