Shared team inbox
One inbox, the whole team, zero double replies
Invite teammates to support@ or sales@. Assign conversations, leave internal notes that are never emailed, and see when someone is already replying.
How it works
Shared team inbox in three steps
- 1
Invite teammates by email
From Settings → Inboxes, invite anyone to a shared inbox. They accept from their own VoraMail account.
- 2
Assign and discuss
Assign a thread to a teammate and add internal notes. Notes stay inside VoraMail.
- 3
Reply without collisions
When a teammate starts replying, everyone else sees “Alex is replying…”.
Why it matters
Built for how you actually work
Share an inbox, assign threads, leave internal notes.
No shared passwords
Everyone signs in with their own account. Remove access in one click.
Clear ownership
Every thread can have an assignee, and assignees are notified.
Collision detection
A live “is replying” lock prevents two people answering the same customer.
Use cases
Who uses shared team inbox
Customer support
Share support@ without sharing a password.
Sales teams
Route inbound leads from sales@ to the right rep.
Agencies
Give each client a shared inbox and assign account managers.
Pricing
$2.99/seat/mo
Team seats are $2.99 per teammate per month.
Frequently asked questions
How are seats counted?
Each invited teammate on your shared inboxes is a seat at $2.99/month. The inbox owner doesn’t need a seat.
Are internal notes ever sent to customers?
No. Notes are stored in VoraMail and shown only to members of that inbox.
What happens if two people reply at once?
When someone opens the reply composer, others see “… is replying” and get a warning if they try to reply too.
Can I remove a teammate?
Yes. The inbox owner can remove members at any time from Settings → Inboxes; access ends immediately.
Your domain. Your inbox. Ready in minutes.
Start with one inbox for $6.99/month and add only what you need.